Hours and Flexibility
When you join our program you will be expected to work the normal school or office hours of the farm, although exact working hours will vary between specific projects. Your hours will typically be spread over a five day working week, and should not normally exceed 8 hours a day.
Accommodations and Food
Farm Fort Lauderdale School is responsible for providing your accommodations and food for the period of your placement.
If you choose to stay at the accommodations provided by our program during the holiday period to which you are entitled, then food and accommodations will be provided without further charge, but not in any other circumstances.
If you would like more than your entitled holiday, we can normally make the necessary arrangements for you if you ask us well in advance, but we will not be responsible for providing food, accommodations or insurance for the extended time.
Our staff have to obtain permission from and register you with our insurance agency to enable you to stay in local accommodations during your placement. It is a condition of their permission that you should not invite guests (either local or foreign) to stay overnight at your accommodations without prior approval from the relevant authority. Failure to adhere to this condition will be a disciplinary matter and will be dealt with according to ‘Complaints and Disciplinary Procedures’ below.
Your insurance with our company does not become valid until we have received final payment of your invoice. Your insurance will only cover you at the required accommodations and the farms.
Complaints and Disciplinary Procedures
We will be flexible, helpful and friendly – in particular, we will try to help you with your work if you’re trying hard, but still getting into difficulties. Nevertheless, formal complaints procedures (by you) and disciplinary procedures (by us) are necessary, and these are laid out below.
If you have a complaint about the procedures leading up to your departure, call the office at 1 786 562 7601 in EST office hours or our Director’s office at (954) 854-8788 during EST hours and they will deal with it as quickly as possible, whether it be about our central administration or about any of our Volunteer Advisors based on the issues. When you are on your placement, please bear in mind that you need to show a high level of independence and initiative in dealing with problems yourself as they arise. If you have a problem or complaint to do with your work, please discuss the matter first with your supervisor at the farm. If it is not resolved in this way or if it is to do with your accommodation, please discuss the matter with our senior organizer, or one of their assistants. Any complaint made or problem known to our offices will be recorded. Individual situations are then discussed and resolved appropriately. Finally, if you still feel dissatisfied when you are on your placement, you can contact our Director’s office at (954) 854-8788.
Every reasonable effort will be made to resolve any disciplinary matter before it becomes serious. However, we reserve the right to take appropriate action in the event of behavior which would reasonably be expected to give offence to host, pupils, fellow-teachers, project managers or work colleagues. This includes behavior such as serious rowdiness or drunkenness, failure to turn up to work, or leaving work without any adequate reason, or in the event of an unreasonable inability, from whatever cause, to do the work expected.
A disciplinary problem would be brought to your attention in writing or, if you were not contactable, delivered to your accommodation address. If the problem still stood after three working days (or shorter period if urgent), a further letter would be sent saying that, if the matter was not resolved to our satisfaction urgently, you would be repatriated as soon as we could make the arrangements. Should you wish to stay in the state beyond that date, Farm Fort Lauderdale School would have no further responsibility for your food, accommodations, and insurance or travel arrangements.
It would be at the discretion of Farm Fort Lauderdale School to suspend you from your work during any disciplinary process. You are under the authority of Farm Fort Lauderdale School and their agents throughout the period of the program.
Amendments, Cancellations and Curtailment and Late Payment
Amendments or cancellations may be notified to our office by telephone but they must be confirmed in writing. The date of the telephone call will only apply if we receive written confirmation within two working days. Our offices will provide advice on changing air tickets but our staff cannot be expected to take responsibility for changing them on your behalf.
Extensions, provided they involve no change of the program, are charged at the extensions rate published on the website current at the time that an extension is requested. No amendment fee will be added to any extension charges where there are no other changes.
A “month” in all matters to do with the program is defined as a calendar month.
If you stay on your placement over your invoiced duration we will charge you an additional amount per day to cover your food, accommodation, insurance and support. Please refer to the “Apply Now” page on our website for the current daily rate.
Our charge for an amendment is normally $95 plus any costs incurred by us. If the total cost is going to exceed $180, we will provide you with a price quote before proceeding.
Cancellation and curtailment charges depend on how far in advance of your stated departure date we have been informed in writing. Your stated departure date refers to the earliest of either: the “preferred departure date” entered on your original application form or any subsequently agreed upon date. If only a month and a year are specified on the application form, for administrative purposes the stated departure date will be considered the 1st of the month specified.
- Notice of 3 months or more: $100
- Notice of 2 to 3 months: one third of total program fee
- Notice of 1 to 2 months: two thirds of total program fee
- Notice of less than one month: no refund
Deposits paid less than three months before the originally stated departure date, defined as above, are non-refundable.
Exceptions are entirely at the discretion of Farm Fort Lauderdale School and must be agreed in writing at the time when any postponement or cancellation is made.
Amendments, once your placement has started, are at the discretion of Farm Fort Lauderdale School. As a guide only, 14 days’ notice is normally the minimum required.
If you curtail your program for any reason other than for a breach by us of our obligations, we cannot pay any refunds and you would be responsible for any additional costs involved, including the cost of repatriation, subject to any claim that you may have under your insurance policy. At our sole discretion we will consider a request to make an ex gratia refund to you of any savings that we might make (such as on your board and lodging). We reserve the right to charge you an administration fee.
You must pay all amounts due to Farm Fort Lauderdale School three months before departure, where “departure” means the preferred departure date indicated on your original application or any new date agreed in writing between you and Farm Fort Lauderdale School for whatever reason. Exceptions to this obligation include agreed late amendments and additions and payments due if your application was accepted within three months of departure (defined as above), in which case the full payment is immediately due. If you do not qualify as an exception and do not pay all amounts when due, we reserve the right to impose a surcharge of at least $195, increasing the later payment is made, without prejudice to our right to terminate the agreement for failure to pay.
Responsibility and other matters
Please note that your booking is accepted on the understanding that you come on the program at your own risk. It is not possible for us to be responsible for the actions or omissions of those involved in your program over whom we have no direct control, such as employees of airlines, transport undertakings and others. Equally we are not responsible for loss or expense due to war, riots, strikes, terrorist activities, natural disasters, or bankruptcies (or similar) of unconnected third parties. Farm Fort Lauderdale School is not liable for any injury, damage, loss, accident, delay, or other irregularity which may be caused by defect of any vehicle or other equipment, other than its own, or the negligence or default of any company or person engaged in carrying out or performing any of the services involved, other than our own staff.
Some courses, treks and other activities are provided by independent third parties. You should note that Farm Fort Lauderdale School can arrange bookings for these courses, treks and other activities on your behalf but are not appointed agents or representatives of these third parties and cannot accept liability for them or their activities.
Please note that we give you all reasonable assistance to obtain visas, visa renewals and work permits, when they are needed. However, these are arrangements between individuals and a state and are not under our control.
Please note that our volunteers are issued visas, where applicable, and are registered, where applicable, in their chosen country on the basis that their work is purely voluntary. Doing paid work while on a Farm Fort Lauderdale School program is prohibited.
Please note that Farm Fort Lauderdale School is not responsible for arrangements outside your working hours. The insurance provided covers your placement period including leisure time. Except insofar as “leisure” insurance may be provided as an additional item, and except for any travel arrangements it has agreed to make, Farm Fort Lauderdale School has no responsibility beyond your placement period. Baggage and personal effects are the sole responsibility of the owners at all times.
Please note that all services and accommodation are subject to the laws of the country in which they are provided. Farm Fort Lauderdale School reserves the right to make changes in the agreed itinerary whenever, in their sole judgement, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of the volunteer. Farm Fort Lauderdale School also reserves the right to withdraw without penalty any program announced.
Please note that Farm Fort Lauderdale School reserves the right to decline to accept any person as a volunteer, or to require any participant to withdraw at any time, when such action is determined by the appropriate Farm Fort Lauderdale School staff representative to be in the best interests of the health, safety, and general welfare of the program or of the individual participant. In such a case, Farm Fort Lauderdale School accepts no responsibility for any airline cancellation penalty incurred by the purchase of a non-refundable ticket or any other cost that you may incur.
Dates, schedules, program details and cost are given in good faith, based on information available and in force at the time they are given and are subject to change and revision in the event of a change of circumstances. In the event that Farm Fort Lauderdale School is unable to provide a suitable placement of the type requested, we will instead offer an alternative placement and will refund any difference between the price paid for the project placement and the price charged for the alternative placement in the country in question.
Farm Fort Lauderdale and you, the applicant, are the sole parties to the contract for the provision of your Farm Fort Lauderdale School program. The proper law of the contract between us is the law of the United States of America and the state of Florida. The courts of the federal government and the state shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with the contract.
Farm Fort Lauderdale School will share the information submitted on the application form with its partners, branches and subsidiaries around the world. This information is not used for marketing or solicitation purposes, and it is never rented, sold, given or traded to other companies.
1 January 2016